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couldn't enable to save Username and Passwords automatically

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  • Last reply by McCoy

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Sir, couldn't enable to save Username and Passwords automatically. Please refer the attached image. Thank you

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Hello naran6057,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or "Tools") -> Options -> Privacy & Security -> under  "History":

Firefox will :  choose   "Use custom settings for history".

Uncheck    :   "Always use private browsing mode".


If that's not it :   in case you have an external password manager installed; would you please disable it and see if that will make a difference ?
Trend Micro Password Manager is known to cause this issue; if you have it installed on your system, you can remove it from Windows Control Panel.

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Chosen Solution

Hello naran6057,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or "Tools") -> Options -> Privacy & Security -> under  "History":

Firefox will :  choose   "Use custom settings for history".

Uncheck    :   "Always use private browsing mode".


If that's not it :   in case you have an external password manager installed; would you please disable it and see if that will make a difference ?
Trend Micro Password Manager is known to cause this issue; if you have it installed on your system, you can remove it from Windows Control Panel.

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