Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"File, Edit, View, History, Bookmarks, Tools, Help" have all disappeared. How do I get them back? I have 77.0.1 (64 bit) on a MacBook Air. I've lost a huge amount of functionality, and I don't know how or why.

  • 5 replies
  • 1 has this problem
  • 37 views
  • Last reply by McCoy

more options

I need help restoring "File, Edit, View, History, Bookmarks, Tools, Help" to Firefox. How do I get them back? I have 77.0.1 (64 bit) on a MacBook Air. I've lost a huge amount of functionality, and I don't know how or why.

All Replies (5)

more options

Please ignore   webhelp401's   post and don't call that number   -   it's a scam !


The post was removed by a moderator.

Modified by McCoy

Helpful?

more options

Hello,

  • Click on menu icon.
  • Click on Customize.
  • In bottom you will find a dropdown menu named toolbar as shown in screenshot, click on it.
  • Mark the checkbox named menubar.
  • Click on Done.

It will surely solve your problem. Thanks.

Modified by Shashank Shekhar

Helpful?

more options

Hi amyk1, is it possible your Firefox is in full screen mode? The keyboard shortcut for Mac to switch between regular and full screen is

Command + Shift + f

Otherwise, hmm, the top menu bar should always be there. Users who updated to MacOS Catalina reported a problem where starting Firefox with a link in another application led to a blank menu bar. The problem did not occur when they started Firefox from its icon in the dock. Your Firefox said it's on High Sierra, so that probably doesn't apply to you. But you could check it out anyway.

Helpful?

more options

No, it's not in full screen. I've figured it out now thanks to the above. McCoy, can you please tell me what the scam is?

Helpful?

more options

amyk1 said

No, it's not in full screen. I've figured it out now thanks to the above. McCoy, can you please tell me what the scam is?

Some scammer wanted you to believe that you would get help if you'd call a certain phone number.

Whenever you see something like that: don't fall for it; Firefox doesn't have a call center;
this is the official support forum.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.