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Where's the icon?

  • 9 replies
  • 4 have this problem
  • 205 views
  • Last reply by McCoy

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I've lost the little fox-on-globe icon on my task bar. Now I just see a blank page and A. Browser is still working though.

Attached screenshots

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With all the commotion about the scammer, we almost forgot your question ......

I'm not familiar with Mac,   but I found this thread :

https://support.mozilla.org/en-US/questions/1204656

Does that help ?

Read this answer in context 👍 0

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@ j.millson :

Please ignore   lipab50737's   post   -   it's a scam !

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Thank you!

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j.millson said

Thank you!

My pleasure !

We've seen this kind of posts every day lately   -   probably the
same scammer, who uses another account every time.

Makes me angry and sad at the same time.

(edited typo)

Modified by McCoy

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Hello,

You may have seen a post or received a notification regarding support for Firefox with a link to another site. This is a scam and is not an official site to receive support from Mozilla. Please do not click on the link and do not interact by calling any phone numbers or email addresses listed. You are currently posting on the official Mozilla website and will receive assistance here.

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Thanks! By the way, in my question, I meant to say “dock” not taskbar.

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Chosen Solution

With all the commotion about the scammer, we almost forgot your question ......

I'm not familiar with Mac,   but I found this thread :

https://support.mozilla.org/en-US/questions/1204656

Does that help ?

Helpful?

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Note that you likely need to reinstall Firefox (Firefox 77 is scheduled to come later this week).


If you have a problem with the Firefox icon in the Dock then try to reinstall Firefox and drag the current Firefox application to the Trash.

A more recent question:

Modified by cor-el

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Thanks to all who suggested deleting and reinstalling ... that worked! Take care.

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I'm glad that you got things back to normal   -   well done !

You too take care !

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