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Firefox hangs on download

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Hi,

I only want to mention that Firefox hangs on download, if I want to download VMWare Player for Windows from https://my.vmware.com/de/web/vmware/free#desktop_end_user_computing/vmware_workstation_player/15_0|PLAYER-1555|product_downloads

After clicking the button for the download destination nothing happens and reacts anymore and I have to kill Firefox. The dialog for choosing the download destination won't be opened. (Winodws 8.1 Home 64bit)

IE 11 works well.

Heiko

Attached screenshots

Chosen solution

Hi Heiko, glad to see you on Mozilla Support Forum.

Try Refreshing your Browser by following steps:-

  • Click the menu icon, then click on “Help”. Click on Firefox's main menu button, represented by three horizontal lines.
  • Click “Troubleshooting Information”.
  • Click on “Refresh Firefox”.
  • Confirm.
  • Click “Finish”.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

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Chosen Solution

Hi Heiko, glad to see you on Mozilla Support Forum.

Try Refreshing your Browser by following steps:-

  • Click the menu icon, then click on “Help”. Click on Firefox's main menu button, represented by three horizontal lines.
  • Click “Troubleshooting Information”.
  • Click on “Refresh Firefox”.
  • Confirm.
  • Click “Finish”.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

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