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compacting problem

  • 2 replies
  • 1 has this problem
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  • Last reply by sreichard

sreichard
sreichard
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Hi - I've been using Linux for a few months, but a longtime Thunderbird user -version1.68.8.0+build2-Obuntu0.18.04.2. When TB asks "compact now?" I usually delay a bit until I can organize my open tabs, because they always go empty after compacting. After I get the open tabs taken care of I do the compact via right click on Inbox. Today I've been getting "ALERT The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." Several problems, I don't know what "writing to folder failed" means. The only place I see disk space is under settings and there is no option to see or verify "enough" and I cannot find anywhere to look at/change "write privileges." I stopped Bitdefender from doing anything with TB some time ago. Maybe it's not a problem? But from reading TB info, it seems to be an important function. Thanks much. Barb

Hi - I've been using Linux for a few months, but a longtime Thunderbird user -version1.68.8.0+build2-Obuntu0.18.04.2. When TB asks "compact now?" I usually delay a bit until I can organize my open tabs, because they always go empty after compacting. After I get the open tabs taken care of I do the compact via right click on Inbox. Today I've been getting "ALERT The folder 'Inbox' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." Several problems, I don't know what "writing to folder failed" means. The only place I see disk space is under settings and there is no option to see or verify "enough" and I cannot find anywhere to look at/change "write privileges." I stopped Bitdefender from doing anything with TB some time ago. Maybe it's not a problem? But from reading TB info, it seems to be an important function. Thanks much. Barb

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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This error is talking about file system privileges. probably caused by Bitdefender. Has it lost the exception you placed for the Thunderbird profile folder?

sreichard
sreichard Question owner
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Matt - Thanks. I am on a laptop with 2 operating systems. A friend installed Ubuntu as an alternate when I was railing against Windows. I've been using it since the day Windows just stopped. I must have still been in Windows when I kicked Bitdefender out of Thunderbird as I see no signs of BitD in Ubuntu at all. I finally found how to see info on disk space - plenty and permissions. From files - .thunderbird folder - owner is "me" with access "create and delete files" - group is "barb" with access "none". Does the group also need create and delete? I (barb) am the only user.