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Thunderbird (Not Responding)

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I have asked this before as it has been an ongoing issue. So, for years, I know all about bypassing any antivirus and unchecking Windows Search etc etc. Safe mode is pretty much ridiculous as a concept because who in their right mind could ever operate a computer in safe mode just because a software was failing?

The only extensions I use are Google Cal and Lightening

It is now back to where Thunderbird is basically unusable. It constantly freezes and I wait anywhere from 30-60 seconds each time for it to unfreeze. It is random, but seems to happen when TB is checking incoming mail and I am trying to type an email. I waste so much time now just sitting at my desk and staring at the screen waiting and waiting.

I have a high end system, W10 with i7 3.2 Intel chip and 64G of ram. I also have massive TB profile and folders, like enormous. I have performed compression and I even recently deleted a crapload of Archive folders. But I do have hundreds and hundreds of folders and sub-folders and mail going back a long, long way chronologically.

I don't know what to do...but it is incredibly frustrating. I have been using this software for 15-20 years and I have the workflow streamlined. I dread having to attempt to use another software but TB is basically unusable for me now. It is totally inefficient to just sit there and stare at the screen waiting for it to stop puking.

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Well, that is because a) I couldn't reply

What prevented you from it?

and b) the entire concept of running in "safe mode" is FUBAR.

It's not. Safe mode is not meant to be the solution, it's a troubleshooting tool.

I do not understand the concept of All Mail and 'unsubscribing' from it.

Subscribing to an IMAP folder means it visible in Thunderbird, and you can read messages in subscribed folders.
Unsubscribing from an IMAP folder means it's invisible for Thunderbird.
https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

'All Mail' is a Google thing, not Thunderbird.

Are there any resources for that?

Google is your friend.

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All Replies (9)

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Look at your previous topic and follow the suggestions there.
https://support.mozilla.org/en-US/questions/1249576

You simply did stop responding at that time for unknown reason.

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Well, that is because a) I couldn't reply and b) the entire concept of running in "safe mode" is FUBAR.

That said, I do not understand the concept of All Mail and 'unsubscribing' from it. Are there any resources for that? I found this https://support.mozilla.org/en-US/questions/1001128 but I don't get it?

Doug

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Well, that is because a) I couldn't reply

What prevented you from it?

and b) the entire concept of running in "safe mode" is FUBAR.

It's not. Safe mode is not meant to be the solution, it's a troubleshooting tool.

I do not understand the concept of All Mail and 'unsubscribing' from it.

Subscribing to an IMAP folder means it visible in Thunderbird, and you can read messages in subscribed folders.
Unsubscribing from an IMAP folder means it's invisible for Thunderbird.
https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

'All Mail' is a Google thing, not Thunderbird.

Are there any resources for that?

Google is your friend.

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OK, I turned off the All Mail folders in GMail. So, I guess we will see what happens from here.

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So far today has been better. I haven't been in front of the computer constantly...but so far. with the All Mail folders shut off in GMail...I haven't had the 30-60 'hangs'....

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Since you still haven't tried Window safe mode as suggested in your previous topic, there's no proof, however, the most likely culprit for the problems you're seeing is anti-virus software.
These are some suggestions to avoid such problems in the future.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. For more information about the location of the profile see https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Create backups of your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Keep it working.
http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

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I only have Windows Defender and I exempted TB quite a long time ago. Again, I have 10-12 years of emails with around 10 accounts and hundreds upon hundreds of folders and subfolders.

Doug

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I only have Windows Defender

You should have only one anti-virus real-time scanner anyway.

I exempted TB quite a long time ago.

Not sure what exactly that means. You need to create an exception for the Thunderbird profile folder.

When your problem is fixed, can you mark the topic as 'Solved' please?
Thank you.

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I turned off Defender for anything related to Thunderbird...

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