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lost folders and e-mails

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Hi, I'm currently operating version 68.8.0 on mozilla thunderbird as my mail client from my BT server. When I signed onto my e-mail account I've lost all my folders, in excess of 50 with items in each, from the last 6 years and all my e-mails older than April 2020. It has also put all my old deleted e-mails back into my deleted folder from the last 6 years totalling in excess of 7,000. Can anyone let me know how to restore the account, it was okay one day, then the next had completely changed. I'm not computor literate so would need quite basic detailed instructions if you could help.

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