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Stopped syncing

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Paul

Connor
Connor
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It has not synced for two days, clicking sync does nothing, changes on mobile are not showing up on desktop. I'm on Samsung Galaxy S10 plus, everything is updated.

It has not synced for two days, clicking sync does nothing, changes on mobile are not showing up on desktop. I'm on Samsung Galaxy S10 plus, everything is updated.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.