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Font size changes when I reply to email.

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I use AOL for email (comes with Frontier). When I reply to email, the first few characters are in a larger font, then it reverts to the size I have chosen in my set up. Some times it's just 2-5 characters, sometimes it's almost a whole sentence. I've checked with Lenovo help and AOL help and they haven't been able to fix it. I tried another browser (edge) and the problem didn't occur. This makes me think it may be a Firefox issue. How do I fix it?

I use AOL for email (comes with Frontier). When I reply to email, the first few characters are in a larger font, then it reverts to the size I have chosen in my set up. Some times it's just 2-5 characters, sometimes it's almost a whole sentence. I've checked with Lenovo help and AOL help and they haven't been able to fix it. I tried another browser (edge) and the problem didn't occur. This makes me think it may be a Firefox issue. How do I fix it?

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I have never used AOL specifically, but with all the other web mail services that I have used over the last 20+ years, preferences such as font style and size were controlled via the software that each service uses on the web mail portal. My suggestion is to make sure that font size changing like that via errant keyboard strokes, especially the plus or minus keys on the upper row of the qwerty keyboard or possibly via a zoom control via the middle-mouse button / wheel.