Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezes and the only way to restore Firefox is the run "firefox -allow-downgrade".

  • No replies
  • 1 has this problem
  • 11 views
more options

I started experiencing an issue where my Firefox browser freezes up, tabs won't close or open and the "close" x on the top hoses up also and the only way to close out is via task manager.

If I try opening Firefox via any other method then using "run" Firefox does an update then prompts me for logging into an account which if I do prompts with a database error and then just closes. So the only way to resolve this is to run "firefox -allow-downgrade" which restores my Firefox browser and previous session. Tried un-installing and re-installing; however, same issue persisted.