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PDF preview is empty

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by OKA

OKA
OKA
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Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a ago guess I was on version 75. I have disactivated all add-ons, but it doesn't help I am able to show the document in Edge Chromium.

Is this a known issue an a way to get it resolved

Regards Oliver

Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a ago guess I was on version 75. I have disactivated all add-ons, but it doesn't help I am able to show the document in Edge Chromium. Is this a known issue an a way to get it resolved Regards Oliver

Chosen solution

Hello Andrew

The document is not public, but due toyour hintI tried som other pdf Files. The work correct. So it seems to be specific for that website. Thanks for your help Regards Oliver

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All Replies (2)

Andrew
Andrew
  • Moderator
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Can you provide a link to the document if it is public?

OKA
OKA Question owner
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Chosen Solution

Hello Andrew

The document is not public, but due toyour hintI tried som other pdf Files. The work correct. So it seems to be specific for that website. Thanks for your help Regards Oliver