Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Can't connect to Android device using sync

more options

I signed in to my Firefox account from my android device. It shows up in Devices and Apps, but when I click "Send tab to device" it says "No devices connected". I clicked "Connect another device" but it doesn't show up there either. Please help.

All Replies (1)

more options

Are you having issues sending tabs to your Android device from a computer or to your computer from the Android device? Is the issue that the Android device is not showing the list of devices on your computer or that your computer is not showing up on the list of devices displayed on your Android device?

In either case, a good recommendation is to try rebooting your device(s) entirely. If that doesn't help, you may need to manually trigger a sync. This can be done on Android from the settings page using the Sync now button and on your computer also using the Sync now button in the settings.

Hope this helps.


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.