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Firefox VPN not working with Windows 10

  • 6 replies
  • 4 have this problem
  • 1514 views
  • Last reply by Andrew

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I downloaded the windows 10 version and have been using it for a couple months. But today it won't open. I removed it then reinstalled and still nothing.

Chosen solution

I tried all that and it never worked. I finally sent a email to support and they advised deleting the VPN folder then re-installing, which actually worked.

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All Replies (6)

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Try removing it, restarting your computer, then re-downloading it from fpn.firefox.com and reinstalling it

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Chosen Solution

I tried all that and it never worked. I finally sent a email to support and they advised deleting the VPN folder then re-installing, which actually worked.

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I am now having this same issue and i have done what Deb20 suggested and it still doesn't work, very frustrating as it only worked for a day. I have uninstalled it, restarted my computer and then reinstalled and still nothing works. I have also done the folder deleting strategy and nothing changed.

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Firefox VPN not working with Win 10. Full-device Firefox VPN. Was working for a few months. Now does not start when clicking on VPN icon in the task bar. Icon flickers twice, then nothing. No pop-up window with the server cities.

Tried uninstall, restart, download new copy, re-install, restart. Not working.

Up-to-date Foxfire browser.

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Have yet to get a helpful reply at all, this has been working well with no issues for months.

Just like user formicary37 statement above in help.

Was working for a few months. Now does not start when clicking on VPN icon in the task bar. Icon flickers twice, then nothing. No pop-up window with the server cities.

Tried uninstall, restart, download new copy, re-install, restart. Not working.

Up-to-date Foxfire browser.

Please help!!! Paying for it and cant use it!!! [email] WIPakrat (pakrat1)

Modified by Andrew

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As you have an active subscription, please connect with the Mozilla VPN team directly:

Log into your account at https://accounts.firefox.com, click manage next to Subscriptions, and click support.

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