Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost everything when Firefox crashed

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by kirkoakes

more options

For the past two days my Firefox has acted screwy....It would just lock up and spin when searching, then all my tabs would freeze up right after. I kept trying to force quit on my mac and all of a sudden I keep getting the popup saying there was another version open. I looked and looked and nothing other than the one was open. I did a search for the issue and I did what others said to do, just to find out that now I had to reload Firefox and everything has been lost in my book marks...This is YEARS of research for business now gone....GONE!!!! I can't find an old profile in my folders? What the HELL?!?!? Is there a fix or am i just screwed once again by the tech world?

All Replies (3)

more options

I found this, but have no clue how to get these to the new profile.

more options

And this...

more options

Now all of a sudden they appeared back....I have no clue what I did to get them to come back, but they are now there....I was freaking out totally!