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Problem with Bank of America on line bill pay app

  • 3 replies
  • 1 has this problem
  • Last reply by jaw20002

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Bill Pay list items 3 3/8 inches wide, otherwise proportional. But SO small it can’t be read! Just started doing this last evening. Called Bill Pay support at BofA. We tried deleting history, cookies, cache, etc. to no avail. They said they had never heard of that problem before. Could it possibly be due to a Firefox update? I have bills to pay!!!

I tried Chrome (I hate Chrome, BTW!) and it works there, but not in Firefox. I've been a Firefox customer for many years and have never had any problem. I was wondering, since every time Microsoft updated my Windows 7, something didn't work anymore. Every time! (Which of course they don't anymore.) HELP!

Connie Cooke Fullerton, CA


Attached screenshots

Modified by conniec_cm

All Replies (3)

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I should add that everything else on the BofA on-line banking home page was fine. Only the items under the Bill Pay tab were messed up.

Connie Cooke


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NO - PROBLEM NOT SOLVED! Isn't there anyone with a voice in your "tech support" department? Surely there must be such a department in a tech company!


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Have the same problem with Chase Bank. Trying to find out how to fix. I got my bill pay to work when I used Edge so it is a FireFox issue.


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