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My mozilla account was blocked for security reasons

  • 3 replies
  • 1 has this problem
  • 33 views
  • Last reply by cor-el

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I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but now mozilla is blocking me to log in any ideas what i shoud do? Thank you in advice.

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Hi, Have you tried logging in with several devices at the same time? I believe this is due to high traffic on your account. If that is the case you should receive an email to verify that its really you who have been trying to sign in. Also I'd suggest you to try logging in on a different device and if works you should do a clean reinstall of firefox.

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I have tried on my phone it gives same error. Problem is coming that at moment when mozilla was sending email my email provider rejected the msg and now account is locked.

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