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When I click on Firefox Icon it won't open the website I have slected, rather a blank page why?

  • 5 replies
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

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Friefox version 75.0 (64-bit) Windiws 10 (Japanese) Windows updated, drivers updated.

It is almost 2 or three weeks when I click on Firefox Icon (pinned in task bar) or on the Desktop the website which supposed to be opened (yaoo.com) does not open rather a white blank page opens. Problem remain same even after recent Firefox updates. Please refer screen shot. Am I doing something wrong? or if, there is any solution please share and oblige. Thank you.

Friefox version 75.0 (64-bit) Windiws 10 (Japanese) Windows updated, drivers updated. It is almost 2 or three weeks when I click on Firefox Icon (pinned in task bar) or on the Desktop the website which supposed to be opened (yaoo.com) does not open rather a white blank page opens. Problem remain same even after recent Firefox updates. Please refer screen shot. Am I doing something wrong? or if, there is any solution please share and oblige. Thank you.
Attached screenshots

All Replies (5)

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Hi, thank you very much for the reply. Please refer screen shot, Home page is already set.

Do you think I should rest home page?

Thanks

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Ari94 said

Do you think I should rest home page?

If you mean 'reset the home page,' you can try.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

If the data is too big, do not worry. It's the top part we need to look at.

This will show us your system details. No Personal Information Is Collected.

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FredMcD said

Ari94 said
Do you think I should rest home page?

If you mean 'reset the home page,' you can try.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

If the data is too big, do not worry. It's the top part we need to look at.

This will show us your system details. No Personal Information Is Collected.


Hi, thank you for your reply. I have already re-set the home page and it seems it is working fine. If face problem will contact.

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Fingers crossed.