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I try to autenticate to my organization with mobile pass, not work. On Chrome and IE work. I prefered Firefox. What can I do?

  • 4 replies
  • 1 has this problem
  • 16 views
  • Last reply by cor-el

Alin
Alin
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Activity ID: ae6ba64d-5ab9-4b18-89a9-5c54c2afd8f7 

   Relying party: Microsoft Office 365 Identity Platform Worldwide
   Error time: Thu, 09 Apr 2020 21:14:30 GMT
   Cookie: enabled
   User agent string: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
Activity ID: ae6ba64d-5ab9-4b18-89a9-5c54c2afd8f7 Relying party: Microsoft Office 365 Identity Platform Worldwide Error time: Thu, 09 Apr 2020 21:14:30 GMT Cookie: enabled User agent string: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:74.0) Gecko/20100101 Firefox/74.0
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All Replies (4)

Eve
Eve
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What is your enhanced tracking protection set to? You can also disable it temporarily by clicking the shield to the left of the urlbar and turning it off. Try then.

Alin
Alin Question owner
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Thanks Eve :). I tried your solution. Unfortunately we did not solve the problem. The error is maintained.

Alin
Alin Question owner
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I'm coming back with an update. I noticed that if I type quickly and repeatedly on "" Sign in with MobilePass "" at some point after four, five errors, I manage to enter the token box dialog screen. Amazing :) But why? On IE and Chrome I don't have this problem. Thanks.

Modified by Alin

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.