Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can no longer Open My Word Press dashboard from Firefox

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by jscher2000

more options

When I try to open my Word Press dashboard, Firefox does not respond in any way. Still opens with Chrome and Edge so I am assuming the problem lies with FF. Thanks in advance - AB

All Replies (2)

more options

Hi neverhome, some Firefox 74 users are having problems loading pages that use certain kinds of local disk storage. To see whether your Firefox might have a storage problem could you try:

(A) Test in a Private Window

Private windows use memory-based storage, not affected by problems with disk-based storage. (There might be other issues due to restricted features.)

To test, you can either:

  • Open a new private window using Ctrl+Shift+p
  • right-click a link to your Dashboard and Open in New Private Window (you will need to log in again)

Any difference?

(B) Use a Storage Test Page

https://firefox-storage-test.glitch.me/

That page seems to go to sleep between uses so it may take several seconds to start up and run.

Does it show multiple storage failures or all good?

more options

Also, please make sure the redirect block is turned off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste access and pause while the list is filtered

(3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false