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Password not working. Not getting reset link

  • 4 replies
  • 1 has this problem
  • 19 views
  • Last reply by Busbd2

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Did not change pw. Can’t change or access Gmail not getting reset. Checked spam

Did not change pw. Can’t change or access Gmail not getting reset. Checked spam

Chosen solution

Hello busbd2,

Seems your keyboard layout may be wrong. Check for the keyboard layout by simply typing in a plain text box.

If not please clarify your question.What is the account you cannot log in?

Thank you.

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All Replies (4)

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For login problems with your Google account you'll have to check with Google.

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So oddly, I can log in on iOS devices no problem. Win 10, dell laptop, can’t log in, change password or get a link via gmail or alternate email. Not a google problem I would guess.

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Chosen Solution

Hello busbd2,

Seems your keyboard layout may be wrong. Check for the keyboard layout by simply typing in a plain text box.

If not please clarify your question.What is the account you cannot log in?

Thank you.

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Thanks for the thought.

Seems odd that I verified email, verified 2FA, verified password correct with ios devices, pasted correct password into login, but could not login. 

Don’t think keyboard layout could have been an issue when I could paste password in independent of keyboard layout, but thank you anyway. After a couple days of trying, it did allow sign in, but frustrating.