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I can't use Netflix as Widevine Content Decryption Module won't install.

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I get the message "Widevine Content Decryption Module provided by Google Inc. will be installed shortly."

I do not have a custom hosts file or any Antivirus enabled

I get the message "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." I do not have a custom hosts file or any Antivirus enabled
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

More Information

jscher2000
  • Top 10 Contributor
8966 solutions 73477 answers

Hi adrenalinschool, please ignore the spam message promoting an unofficial phone number.

Normally Firefox can download and install the Widevine plugin in the background when a site requires it. (Watch DRM content on Firefox)

Some users have problems with automatic installation and need to download manually. The URLs are easy to find:

https://dxr.mozilla.org/mozilla-release/source/toolkit/content/gmp-sources/widevinecdm.json

However, there also are some corresponding preference in Firefox that need to be set.

I posted some steps in an old thread, but that needs to be re-tested and updated for the new way that about:config works, so this is not a currently confirmed step-by-step: https://support.mozilla.org/questions/1261833 (not sure how soon i can test it).

Hi adrenalinschool, please ignore the spam message promoting an unofficial phone number. Normally Firefox can download and install the Widevine plugin in the background when a site requires it. ([[Watch DRM content on Firefox]]) Some users have problems with automatic installation and need to download manually. The URLs are easy to find: https://dxr.mozilla.org/mozilla-release/source/toolkit/content/gmp-sources/widevinecdm.json However, there also are some corresponding preference in Firefox that need to be set. I posted some steps in an old thread, but that needs to be re-tested and updated for the new way that about:config works, so this is not a currently confirmed step-by-step: https://support.mozilla.org/questions/1261833 (not sure how soon i can test it).
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Question owner

Hi, thanks.

When I try to download https://redirector.gvt1.com/edgedl/widevine-cdm/4.10.1582.2-win-x64.zip I get a server not found error:

"Hmm. We’re having trouble finding that site.

We can’t connect to the server at redirector.gvt1.com."

Download won't work in a download manager either.

Hi, thanks. When I try to download https://redirector.gvt1.com/edgedl/widevine-cdm/4.10.1582.2-win-x64.zip I get a server not found error: "Hmm. We’re having trouble finding that site. We can’t connect to the server at redirector.gvt1.com." Download won't work in a download manager either.
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jscher2000
  • Top 10 Contributor
8966 solutions 73477 answers

Hmm, when I click the "redirector" link, the server sends back this new link and then Firefox shows the download (Open/Save/Cancel) dialog:

https://r1---sn-o097znld.gvt1.com/edgedl/widevine-cdm/4.10.1582.2-win-x64.zip?cms_redirect=yes&mip=2600:1702:9d0:5430:598c:8fe2:70a:a9ad&mm=28&mn=sn-o097znld&ms=nvh&mt=1583341633&mv=m&mvi=0&pl=44&shardbypass=yes

They are both on gvt1.com so maybe something on your system is blocking access to that server?

Hmm, when I click the "redirector" link, the server sends back this new link and then Firefox shows the download (Open/Save/Cancel) dialog: https://r1---sn-o097znld.gvt1.com/edgedl/widevine-cdm/4.10.1582.2-win-x64.zip?cms_redirect=yes&mip=2600:1702:9d0:5430:598c:8fe2:70a:a9ad&mm=28&mn=sn-o097znld&ms=nvh&mt=1583341633&mv=m&mvi=0&pl=44&shardbypass=yes They are both on '''gvt1.com''' so maybe something on your system is blocking access to that server?
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jscher2000
  • Top 10 Contributor
8966 solutions 73477 answers

If we assume it is a DNS problem -- DNS is the system used for finding server addresses -- you could try DNS over HTTPS to bypass your current DNS service.

If that would violate the rules of your environment -- office/workplace, school/campus, or parental controls -- then you might not want to try this.

More info: Firefox DNS-over-HTTPS

If we assume it is a DNS problem -- DNS is the system used for finding server addresses -- you could try DNS over HTTPS to bypass your current DNS service. If that would violate the rules of your environment -- office/workplace, school/campus, or parental controls -- then you might not want to try this. More info: [[Firefox DNS-over-HTTPS]]
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