Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

reset certificate settings

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

How can this https://support.mozilla.org/en-US/questions/878694 be done in version 56?

How can this https://support.mozilla.org/en-US/questions/878694 be done in version 56?

All Replies (1)

more options

Try to rename the cert8.db file (cert9OLD.db) and remove a possible cert_override.txt file in the Firefox profile folder with Firefox closed.

If this has helped to solve the problem then you can remove the renamed cert8OLD.db file. Otherwise you can undo the rename and restore cert8.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.