When I try to select text in a box it moves me to the next tab in my products database.
Apparently the database is built in Joomla and PHP. The developer says it must be a browser issue as it doesn’t happen for him. Also it doesn’t happen for me in Google Chrome. I am attaching a screen grab.
All Replies (4)
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Thank you very much for the information. I have default theme. I have cleared the cache. The problem still occurs in safe mode. I have asked my developper to check again at his end. Alex
My developer has sent me this screenshot. Apparently this command should stop it happening. Alex
Hi alex114:
Please have your developer ask in stack overflow: https://stackoverflow.com/questions/tagged/firefox
This forum is focused on user questions not developer questions.
Cheers!
...Roland