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Firefox crashes

Posted

I have a Firefox inside Windows 10. The browser crashes suddenly and then Firefox can no longer be opened. Completely uninstalling and reinstalling Firefox has been tried, but to no avail. Safe mode or Firefox refresh is done but to no avail. I really don't know what happened. I even deleted the old profile and the new one was created automatically. But I am constantly confronted with the message "Mozilla Crash Reporter". Crash ID: bp-8ddf1f68-a4f1-425a-8f91-24a060200215

I have a Firefox inside Windows 10. The browser crashes suddenly and then Firefox can no longer be opened. Completely uninstalling and reinstalling Firefox has been tried, but to no avail. Safe mode or Firefox refresh is done but to no avail. I really don't know what happened. I even deleted the old profile and the new one was created automatically. But I am constantly confronted with the message "Mozilla Crash Reporter". Crash ID: bp-8ddf1f68-a4f1-425a-8f91-24a060200215

Modified by tahamtan_kh

Chosen solution

This crash is triggered by 0patch software and fixed in 73.0.1 on our side (released today).

As a workaround, an exclusion for firefox.exe can be added within the 0patch settings.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

More Information

TyDraniu
  • Top 25 Contributor
379 solutions 2116 answers

Chosen Solution

This crash is triggered by 0patch software and fixed in 73.0.1 on our side (released today).

As a workaround, an exclusion for firefox.exe can be added within the 0patch settings.

This crash is triggered by 0patch software and fixed in 73.0.1 on our side (released today). As a workaround, an exclusion for firefox.exe can be added within the [https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed 0patch settings].
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