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Posted

Win 10/FF I reinstalled FF after automatically downloading 73.0 and I had a terrible day on computer yesterday. SLOW. It was fine today, for some reason, so there are no issues I can detect. Because I have an old laptop, should I download the 32-bit version? I spent a lot of time restoring FF, even though I thought everything would rollover. Can I do the change w/o reinstalling everything???

Thank you.

Win 10/FF I reinstalled FF after automatically downloading 73.0 and I had a terrible day on computer yesterday. SLOW. It was fine today, for some reason, so there are no issues I can detect. Because I have an old laptop, should I download the 32-bit version? I spent a lot of time restoring FF, even though I thought everything would rollover. Can I do the change w/o reinstalling everything??? Thank you.

Chosen solution

CiaoBella1 said

I thought you were telling me to remove the folder.

FredMcD said

If you remove the Firefox folder, the user profiles would not be affected.

CiaoBella1 said

I always uninstall FF before reinstalling.
Must I always uninstall first?

When you run the installer, it should overwrite what is in the program folder. On rare occasions, this causes problems, so we have the user do a full, clean reinstall. Meaning all program folders are manually removed.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

More Information

FredMcD
  • Top 10 Contributor
4385 solutions 61551 answers

Helpful Reply

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

Note: Firefox comes in three or more folders on all computers. They are; Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user. If you remove the Firefox folder, the user profiles would not be affected. ----------- Many have reported issues using the 64bit Firefox. Install the 32bit version from; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link}
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Question owner

Hey, Fred.

Good to know, but damn!

Which folder do I remove, then?

Thank you.

Hey, Fred. Good to know, but damn! Which folder do I remove, then? Thank you.
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FredMcD
  • Top 10 Contributor
4385 solutions 61551 answers

remove? Just run the 32-bit installer.

remove? Just run the 32-bit installer.
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Question owner

Okay.

In your comment, 'If you remove the Firefox folder, the user profiles would not be affected.' I thought you were telling me to remove the folder.

Two question: what is the difference between MSI and not version? Okay - MSI is the installer...


I always uninstall FF before reinstalling. Must I always uninstall first? Do I now?

Thank you.

Okay. In your comment, 'If you remove the Firefox folder, the user profiles would not be affected.' I thought you were telling me to remove the folder. Two question: what is the difference between MSI and not version? Okay - MSI is the installer... I always uninstall FF before reinstalling. Must I always uninstall first? Do I now? Thank you.

Modified by CiaoBella1

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FredMcD
  • Top 10 Contributor
4385 solutions 61551 answers

Chosen Solution

CiaoBella1 said

I thought you were telling me to remove the folder.

FredMcD said

If you remove the Firefox folder, the user profiles would not be affected.

CiaoBella1 said

I always uninstall FF before reinstalling.
Must I always uninstall first?

When you run the installer, it should overwrite what is in the program folder. On rare occasions, this causes problems, so we have the user do a full, clean reinstall. Meaning all program folders are manually removed.

''CiaoBella1 [[#answer-1290508|said]]'' <blockquote> I thought you were telling me to remove the folder. </blockquote> ''FredMcD [[#answer-1290333|said]]'' <blockquote> '''If''' you remove the Firefox folder, the user profiles would not be affected. </blockquote> ''CiaoBella1 [[#answer-1290508|said]]'' <blockquote> I always uninstall FF before reinstalling.<br> Must I always uninstall first? </blockquote> When you run the installer, it should overwrite what is in the program folder. On rare occasions, this causes problems, so we have the user do a full, clean reinstall. Meaning all program folders are manually removed.
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Question owner

It won't install on top - the program keeps closing.

So if I uninstall and reinstall, do I have to reload everything? (Either I prepare this time or I don't.)

Thank you.

It won't install on top - the program keeps closing. So if I uninstall and reinstall, do I have to reload everything? (Either I prepare this time or I don't.) Thank you.
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FredMcD
  • Top 10 Contributor
4385 solutions 61551 answers

Helpful Reply

The profile is separate and should not be affected. The new install should be able to find it.

The profile is separate and should not be affected. The new install should be able to find it.
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Question owner

Thank you.

Thank you.
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FredMcD
  • Top 10 Contributor
4385 solutions 61551 answers

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.
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Question owner

I found the version in CP. After installing it, I was momentarily terrified. Figured I would deal with it in the morning.

Ahh! Great relief, and without breaking a sweat or having to create and sync FF accounts. All is well with profile. Unsure about behavior, yet.

Thank you very much!

I found the version in CP. After installing it, I was momentarily terrified. Figured I would deal with it in the morning. Ahh! Great relief, and without breaking a sweat or having to create and sync FF accounts. All is well with profile. Unsure about behavior, yet. Thank you very much!
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Question owner

Just reporting back that I am now on v 73.0.1 and still using 32-bit FF.

Whatever happened - that 64-bit version was a disaster for my computer.

Thank you, everybody, for your help.

Nice to once again have a smooth experience...

Just reporting back that I am now on v 73.0.1 and still using 32-bit FF. Whatever happened - that 64-bit version was a disaster for my computer. Thank you, everybody, for your help. Nice to once again have a smooth experience...
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FredMcD
  • Top 10 Contributor
4385 solutions 61551 answers

Well done.

Well done.
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