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Password error

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I can No longer log into my Thunderbird mails. I haven't changed anything, but now it won't let m in and says Username and password not accepted

I can No longer log into my Thunderbird mails. I haven't changed anything, but now it won't let m in and says Username and password not accepted

Chosen solution

what email provider are you using?

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  • User Agent: Mozilla/5.0 (Linux; Android 9; G8341) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.87 Mobile Safari/537.36

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AgnesRM
  • Top 25 Contributor
31 solutions 242 answers

Hi Thunderbird needs to know the same password and authentication that works for your online webmail. So, you say you have not changed anything. First confirm that you can still log in to your email online (webmail) using the same password that Thunderbird uses. Please confirm the result here. Has anything changed in your online email account, such as the password, or you started using two stage authentication, or turned off allow less secure apps? Try undoing any of those changes or report what has happened here. Please give a little more detail, like the email provider you use, whether POP or IMAP, whether sending or receiving email, or both, are not working in Thunderbird. Agnes

Hi Thunderbird needs to know the same password and authentication that works for your online webmail. So, you say you have not changed anything. First confirm that you can still log in to your email online (webmail) using the same password that Thunderbird uses. Please confirm the result here. Has anything changed in your online email account, such as the password, or you started using two stage authentication, or turned off allow less secure apps? Try undoing any of those changes or report what has happened here. Please give a little more detail, like the email provider you use, whether POP or IMAP, whether sending or receiving email, or both, are not working in Thunderbird. Agnes
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Question owner

Hi

Hi
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Matt
  • Top 10 Contributor
  • Moderator
3390 solutions 23489 answers

Chosen Solution

what email provider are you using?

what email provider are you using?
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