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All can be accessed but none can load. Only shows a blank page. Need help. Not even the about:config can help nor does reinstalling the app on a desktop browser

All can be accessed but none can load. Only shows a blank page. Need help. Not even the about:config can help nor does reinstalling the app on a desktop browser
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  • User Agent: Mozilla/5.0 (Android 9; Mobile; rv:68.0) Gecko/68.0 Firefox/68.0

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the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40491 answers

Desktop / Laptop Firefox?

Or the Android Firefox that you used to post here?

Desktop / Laptop Firefox? Or the Android Firefox that you used to post here?
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Question owner

Desktop windows 10 firefox not this android phone :((

Desktop windows 10 firefox not this android phone :((
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FredMcD
  • Top 10 Contributor
4334 solutions 60966 answers

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again; * Make sure your Internet security software is up-to-date (i.e. you are running the latest version). * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}
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philipp
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5342 solutions 23599 answers

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-05-10-14-29-54-e33666.png">
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