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Why am I having difficulty opening webpage attachments?

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I have been having difficulty downloading/opening some attachment files. It seems like certain/many pdf files flash a tab open but disappears before I can do anything with. Mostly anything tax or federal school loan related.

I have been having difficulty downloading/opening some attachment files. It seems like certain/many pdf files flash a tab open but disappears before I can do anything with. Mostly anything tax or federal school loan related.
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Seburo
  • Top 10 Contributor
  • Moderator
906 solutions 6761 answers

Hi

Do you have an example website address that is causing a problem? This will help me to try it here and hopefully find a solution for you.

Hi Do you have an example website address that is causing a problem? This will help me to try it here and hopefully find a solution for you.
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Question owner

https://studentaid.gov/

I was logged on to my account and trying to open the generated .pdf of a form that needed to be printed off. A similar thing happened with my HSA account for a tax form.

https://studentaid.gov/ I was logged on to my account and trying to open the generated .pdf of a form that needed to be printed off. A similar thing happened with my HSA account for a tax form.
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Question owner

https://studentaid.gov/ is one. A form gets generated for me to print off that will flash over like it's going to open but doesn't. Possibly related, about the same time I have to click on bitmoji and other picture attachments in messages instead of them just being there.

https://studentaid.gov/ is one. A form gets generated for me to print off that will flash over like it's going to open but doesn't. Possibly related, about the same time I have to click on bitmoji and other picture attachments in messages instead of them just being there.
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Seburo
  • Top 10 Contributor
  • Moderator
906 solutions 6761 answers

Hi

Do you have an add-ons installed?

Hi Do you have an add-ons installed?
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