Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to update to latest Firefox version on Panasonic Vierra TV, thanks, hassmans@hotmail.com attempt failed using "https://support.mozilla.org/en-US/kb/update-"

more options

For years I have happily used Mozilla Firefox to viewing Youtube and other online resources. However, just recently after opening the Youtube app on screen, along with the normal array of selectable videos, the following message appears at the top: “We’ll stop supporting this browser soon. For the best experience, please update your browser.”

When I go to the website https://www.mozilla.org/en-GB/firefox/new/?utm_campaign=supported-browser&utm-medium=referral&utm_source=youtube.com I see only two options “Download in another language” and “Fix a problem”. Upon choosing the latter, I move to the website: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings?utm_source=mozilla.org&utm_medium=referral&utm_campaign=fix-problem-link where I select “Install and update”, yielding again another website https://support.mozilla.org/en-US/products/firefox/install-and-update-firefox showing “Update Firefox to the latest release”. Selecting this in turn moves me to https://support.mozilla.org/en-US/kb/update-firefox-latest-release and “Update Firefox to the latest release”.

However, I can go no further, since clicking on my Panasonic Vierra TV’s menu button in the upper right corner of the large screen does not produce any “Help” option and thus no ability to choose “About Firefox”, where the actual download could take place.

Would most appreciate any assistance in resolving this Firefox update problem for my Panasonic TV. Many thanks.

Steven P. Hassman hassmans@hotmail.com

For years I have happily used Mozilla Firefox to viewing Youtube and other online resources. However, just recently after opening the Youtube app on screen, along with the normal array of selectable videos, the following message appears at the top: “We’ll stop supporting this browser soon. For the best experience, please update your browser.” When I go to the website https://www.mozilla.org/en-GB/firefox/new/?utm_campaign=supported-browser&utm-medium=referral&utm_source=youtube.com I see only two options “Download in another language” and “Fix a problem”. Upon choosing the latter, I move to the website: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings?utm_source=mozilla.org&utm_medium=referral&utm_campaign=fix-problem-link where I select “Install and update”, yielding again another website https://support.mozilla.org/en-US/products/firefox/install-and-update-firefox showing “Update Firefox to the latest release”. Selecting this in turn moves me to https://support.mozilla.org/en-US/kb/update-firefox-latest-release and “Update Firefox to the latest release”. However, I can go no further, since clicking on my Panasonic Vierra TV’s menu button in the upper right corner of the large screen does not produce any “Help” option and thus no ability to choose “About Firefox”, where the actual download could take place. Would most appreciate any assistance in resolving this Firefox update problem for my Panasonic TV. Many thanks. Steven P. Hassman hassmans@hotmail.com

All Replies (1)

more options

Mozilla ended development of Firefox OS (Operating System) for Smart TV's just over 4 years ago. Panasonic took over further development of Firefox OS (as open source software) for their devices. Any updates that might be needed would be handled by Panasonic.

https://www.techradar.com/news/panasonics-firefox-os-is-dead-long-live-firefox-os