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Hundreds of emails disappeared overnight

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  • 1 has this problem
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  • Last reply by McCoy

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Hundreds (possibly thousands) of emails disappeared overnight. When I look at my inbox now it shows thousands of emails as new that I know I deleted . It's as if everything new was replaced with everything old. this appears to have happened to not just the In box but all my subfolders. I run my businesses online so I rely on email, and I get a ton of it. Now I can't respond to customers who's emails have disappeared!

Hundreds (possibly thousands) of emails disappeared overnight. When I look at my inbox now it shows thousands of emails as new that I know I deleted . It's as if everything new was replaced with everything old. this appears to have happened to not just the In box but all my subfolders. I run my businesses online so I rely on email, and I get a ton of it. Now I can't respond to customers who's emails have disappeared!
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Chosen solution

Hello PianoMan,

Firefox is a browser and doesn't "do" email ....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

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Chosen Solution

Hello PianoMan,

Firefox is a browser and doesn't "do" email ....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

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Thank you, posted in the wrong place, my apologies.

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PianoMan said

Thank you, posted in the wrong place, my apologies.

    Absolutely no need to apologize - you weren't to know.