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How can I enable security protocols so that emails will down load?

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On trying to download emails I often get a message saying "Cannot connect securely because this site uses a protocol which isn't enabled." I have to click on the message a dozen times before I can get the email. How can I enable all security protocols?

On trying to download emails I often get a message saying "Cannot connect securely because this site uses a protocol which isn't enabled." I have to click on the message a dozen times before I can get the email. How can I enable all security protocols?
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the-edmeister
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5425 solutions 40506 answers

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your "web mail" service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser. If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your "web mail" service provider or a forum for that service. If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help
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Question owner

Sorry folks, this probably should be in another forum - it is with Thunderbird that I have this problem, not Firefox. I will re-post, but meanwhile, can anyone help please?

Sorry folks, this probably should be in another forum - it is with Thunderbird that I have this problem, not Firefox. I will re-post, but meanwhile, can anyone help please?
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Question owner

and....yes, please do move this thread to the Thunderbird support queue. Thanks.

and....yes, please do move this thread to the Thunderbird support queue. Thanks.
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crankygoat
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40 solutions 471 answers

If you are using GMail, you might have to go through their insane process to "allow an unsecure application" (i.e., any bog-standard email client) or some 2FA (maybe,, if that works). Because logging in via a web interface is somehow more secure.

Edit: This may not happen when using IMAP, not sure.

If you are using GMail, you might have to go through their insane process to "allow an unsecure application" (i.e., any bog-standard email client) or some 2FA (maybe,, if that works). Because logging in via a web interface is somehow more secure. Edit: This may not happen when using IMAP, not sure.

Modified by crankygoat

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