Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why Latest version 72.0.2 (64-bit) Mozila firefox not able to play video on this link https://www.amazon.in/dp/B07X4PXKZQ/ref=psdc_1805560031_t4_B081RTYX3L?th=1

  • 1 reply
  • 2 have this problem
  • 20 views
  • Last reply by FredMcD

more options

I get Video play Error Mozila Firefox version 72.0.2 (64-bit) "Sorry this video is unsupported on this Browser "

weblink https://www.amazon.in/dp/B07X4PXKZQ/ref=psdc_1805560031_t4_B081RTYX3L?th=1

Same video plays smoothly in Chrome Browser.

All Replies (1)

more options

It plays okay for me on v54 and v72.

Please explain the problem in detail. What happens? What are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop