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After recent update being prompted for multiple master passwords. Is this intended behaviour?

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As said - I get prompted for my master password multiple times. I have read responses that basically say that there is no intention to address the issue and we should just stop using a master password. Is that the intended direction - if so why retain the option?

As said - I get prompted for my master password multiple times. I have read responses that basically say that there is no intention to address the issue and we should just stop using a master password. Is that the intended direction - if so why retain the option?
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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

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sfhowes
  • Top 10 Contributor
1927 solutions 9650 answers

The master password is for protecting access to the stored passwords. If you forgot the password or never created one, you can eliminate the prompts by deleting some files.

Help/Troubleshooting, click Open Folder to open the profile folder, close TB. Delete or rename cert9.db, key4.db and logins.json. When you restart TB, you will have to re-enter passwords for your mail accounts when prompted.

The [http://kb.mozillazine.org/Master_password master password] is for protecting access to the stored passwords. If you forgot the password or never created one, you can eliminate the prompts by deleting some files. Help/Troubleshooting, click Open Folder to open the profile folder, close TB. Delete or rename cert9.db, key4.db and logins.json. When you restart TB, you will have to re-enter passwords for your mail accounts when prompted.
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Question owner

Hi .... thanks for the quick reply - no I know my master password I just have to enter it 3 or 4 times when I start up Thunderbird rather than just the once (which was the case prior to the latest release)

Hi .... thanks for the quick reply - no I know my master password I just have to enter it 3 or 4 times when I start up Thunderbird rather than just the once (which was the case prior to the latest release)
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sfhowes
  • Top 10 Contributor
1927 solutions 9650 answers

There are a couple of add-ons that suppress multiple master password prompts, but neither of them have been updated for TB 68. There are quite a few bug reports on the issue, but no consistent remedy. Creating a new profile might be the most effective approach:

https://bugzilla.mozilla.org/show_bug.cgi?id=584014#c71

There are a couple of add-ons that suppress multiple master password prompts, but neither of them have been updated for TB 68. There are quite a few bug reports on the issue, but no consistent remedy. Creating a new profile might be the most effective approach: https://bugzilla.mozilla.org/show_bug.cgi?id=584014#c71
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Question owner

Thanks for the reply. I might just have to try creating a new profile - the only thing holding me back is that thunderbird is handling 50 email accounts for me so it does make me wary of recreating it

Thanks for the reply. I might just have to try creating a new profile - the only thing holding me back is that thunderbird is handling 50 email accounts for me so it does make me wary of recreating it
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Matt
  • Top 10 Contributor
  • Moderator
3398 solutions 23554 answers

Try staring in offline mode. I know the problem is around asynchronous connections to things like calendar, mail and address books. Perhaps starting in offline mode and switching might bypass the startup rush and get what you want. One prompt without multiples falling over themselves If you can get one in before they all start connecting. Problem solved. I think also entering one and responding to the rest shortly latter with an escape key might be easier than typing your life away.

Try staring in offline mode. I know the problem is around asynchronous connections to things like calendar, mail and address books. Perhaps starting in offline mode and switching might bypass the startup rush and get what you want. One prompt without multiples falling over themselves If you can get one in before they all start connecting. Problem solved. I think also entering one and responding to the rest shortly latter with an escape key might be easier than typing your life away.
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