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Problem running Adobe Animate CC HTML5 interactions locally / offline with Firefox.

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MMC
Posted

We are experiencing problems running HTML5 interactions developed in Adobe Animate CC, locally and offline with certain browsers, for example, Firefox 72.0.1 and IE 11. The interaction doesn’t work at all, it freezes when we try to attempt to interact with it. The problem occurs we are trying to play this locally on our desktop PC however when we run it online it works perfectly. We believe that the root cause may be the way the browser is handling the script, possibly a security issue – not exactly sure.


The attached image is the error message that Firefox is spitting out.

We did test it with the Hosted Libraries is already unchecked in the Publish Settings and still the same outcome.

Has anyone else experienced this and have a solution or workaround?

Thank you in advance.

We are experiencing problems running HTML5 interactions developed in Adobe Animate CC, locally and offline with certain browsers, for example, Firefox 72.0.1 and IE 11. The interaction doesn’t work at all, it freezes when we try to attempt to interact with it. The problem occurs we are trying to play this locally on our desktop PC however when we run it online it works perfectly. We believe that the root cause may be the way the browser is handling the script, possibly a security issue – not exactly sure. The attached image is the error message that Firefox is spitting out. We did test it with the Hosted Libraries is already unchecked in the Publish Settings and still the same outcome. Has anyone else experienced this and have a solution or workaround? Thank you in advance.
Attached screenshots
Quote

Additional System Details

Installed Plug-ins

Clean install, no installed plugins

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36

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