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How do I move Email Folders to Different Inbox or Local Folders?

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I have a new work email but struggle to move folders to new email so I don't have ongoing correspondence off in the old email address folders. Tried moving all at once to new inbox but found though the folders appeared they had no contents. Tried moving all to new local folders but Thunderbird locks up. Tried dragging one at a time to local folders, some will move but some will not. Some of these folders have just a few emails, some have 50 or 100... What am I doing wrong?

I have a new work email but struggle to move folders to new email so I don't have ongoing correspondence off in the old email address folders. Tried moving all at once to new inbox but found though the folders appeared they had no contents. Tried moving all to new local folders but Thunderbird locks up. Tried dragging one at a time to local folders, some will move but some will not. Some of these folders have just a few emails, some have 50 or 100... What am I doing wrong?
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AgnesRM
  • Top 25 Contributor
26 solutions 200 answers

Hi Can you say whether the old and new accounts are POP or IMAP? Also how are you moving folders - drag and drop? Something to try, see if this works for you: - create a new folder in the place you want it in the new account structure. - copy emails into that new folder from the old folder. Try just a few first to see it that works. (You should be able to copy & move up to 1,000 at once but that many may take some time to transfer.)

If your accounts are POP, moving those folders should be OK as it only involves moving them around on your own computer. With IMAP, moving folders into your new account on your computer means those folders need to be created on the IMAP server and the contents uploaded. With a complicated folder structure, there can be difficulties. If your old account was IMAP, and you can no longer connect to the old server, you may have only message titles in Thunderbird's folders, and not the whole email. IMAP fetches the content from the server when you open the email, except if you have chosen to store the message in your local folders. Here's more information about using IMAP if you need it https://support.mozilla.org/en-US/kb/imap-synchronization You may want to consider whether you want to upload a lot of old messages to your new email service - it's all right if you don't have any data limits, but it may take some time to do. Moving the ones that are still part of a current conversation makes sense! Good luck, Agnes

Hi Can you say whether the old and new accounts are POP or IMAP? Also how are you moving folders - drag and drop? Something to try, see if this works for you: - create a new folder in the place you want it in the new account structure. - copy emails into that new folder from the old folder. Try just a few first to see it that works. (You should be able to copy & move up to 1,000 at once but that many may take some time to transfer.) If your accounts are POP, moving those folders should be OK as it only involves moving them around on your own computer. With IMAP, moving folders into your new account on your computer means those folders need to be created on the IMAP server and the contents uploaded. With a complicated folder structure, there can be difficulties. If your old account was IMAP, and you can no longer connect to the old server, you may have only message titles in Thunderbird's folders, and not the whole email. IMAP fetches the content from the server when you open the email, except if you have chosen to store the message in your local folders. Here's more information about using IMAP if you need it https://support.mozilla.org/en-US/kb/imap-synchronization You may want to consider whether you want to upload a lot of old messages to your new email service - it's all right if you don't have any data limits, but it may take some time to do. Moving the ones that are still part of a current conversation makes sense! Good luck, Agnes
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AgnesRM
  • Top 25 Contributor
26 solutions 200 answers

Information here may help you - https://support.mozilla.org/en-US/questions/1267239 and the second of the solutions described here https://support.mozilla.org/en-US/questions/1080813

Information here may help you - https://support.mozilla.org/en-US/questions/1267239 and the second of the solutions described here https://support.mozilla.org/en-US/questions/1080813
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