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The "Ask to save logins and passwords" checkbox won't stay checked

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  • 1 has this problem
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  • Last reply by Scott

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Lockwise doesn't allow password autofill, I think, because the "Ask to save logins and passwords" checkbox won't stay checked. I check the checkbox and then it works for the next site, but after that the checkbox becomes unchecked. How can I force the checkbox to remain checked?

Lockwise doesn't allow password autofill, I think, because the "Ask to save logins and passwords" checkbox won't stay checked. I check the checkbox and then it works for the next site, but after that the checkbox becomes unchecked. How can I force the checkbox to remain checked?
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You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Lockwise Password Manager will be disabled.

If you have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.

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I have dashlane and both that and firefox used to work, now only dashlane.