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Firefox keeps crashing

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Keeps crashing on websites.

Keeps crashing on websites.
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6800 answers

Hi Michael

So that we can help you, can you confirm which VR header you have Firefox Reality installed on?

Hi Michael So that we can help you, can you confirm which VR header you have Firefox Reality installed on?
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Question owner

Firefox is on my Dell Laptop. I have unstalled it then reinstalled it to see if stops crashing.

Firefox is on my Dell Laptop. I have unstalled it then reinstalled it to see if stops crashing.
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Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6800 answers

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' #Enter ''about:crashes'' in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below. #Copy the '''5''' most recent Submitted Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box. ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx57|width=500]] Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.
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