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Locked out

  • 3 replies
  • 1 has this problem
  • 90 views
  • Last reply by Paul
  • Archived

I am locked out. Please advise

I am locked out. Please advise

All Replies (3)

Hi Archie

What have you been locked out of?

I would like to send you a screen shot. How do i do that ?

Hi

If you hold the power and volume down buttons on your device, then email the image to youself on a desktop PC or view the support forum in desktop mode and you will be able to attach it to a reply.