Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm looking for the folder that an e-mail is in. I can see the e-mail with search but not where it is located.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by DennisA

DennisA
DennisA
more options

I often put e-mails in sub folders to organize them. However sometimes they get misplaced. I can use the search feature to find them, but it doesn't tell me which folder the e-mail resides in. Is there any way to determine the folder location of the e-mail?

I often put e-mails in sub folders to organize them. However sometimes they get misplaced. I can use the search feature to find them, but it doesn't tell me which folder the e-mail resides in. Is there any way to determine the folder location of the e-mail?

Chosen solution

Which type of search? With Classic Search (Ctrl+Shift+F), the Location column can be displayed as in the attached picture. With Global Search (Ctrl+K), click 'Open email as list' and then enable the Location column in the tab that opens. Location is not as complete as the exact path, but it's all that's available.

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Which type of search? With Classic Search (Ctrl+Shift+F), the Location column can be displayed as in the attached picture. With Global Search (Ctrl+K), click 'Open email as list' and then enable the Location column in the tab that opens. Location is not as complete as the exact path, but it's all that's available.

DennisA
DennisA Question owner
more options

Thanks, I had tried both types and with the global search hadn't hovered over the "Open email as list" so didn't realize that it was select-able and could provide additional information. This will help in situations where an email gets moved and I need to find it again.