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Portable Thunderbird Keep crashing - Even on different computers

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by Wayne Mery

Hemant Patel
Hemant Patel
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AdapterVendorID=0x8086 Add-ons=quickFilters%40axelg.com:4.3.1,quickfolders%40curious.be:4.17.4,%7B9c21158b-2c76-4d0a-980a-c51fc9cefaa7%7D:0.22.1,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.3.1,marcoagpinto%40mail.telepac.pt:2.79,localfolder%40philoux.eu:2.0.2,%7BCC3C233D-6668-41bc-AAEB-F3A1D1D594F5%7D:0.10.6,wetransfer%40extensions.thunderbird.net:2.0.0,bdThunderbird%40bitdefender.com:7.0 BIOS_Manufacturer=Hewlett-Packard BuildID=20191215232630 CPUMicrocodeVersion=0x25 EMCheckCompatibility=true FramePoisonBase=0000004041080832 FramePoisonSize=65536 GraphicsCriticalError=|[0][GFX1-]: D3D11 layers disabled due to a prior crash. (t=50.5903) InstallTime=1577126726 MemoryErrorCorrection=None Notes=\nFP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+4 ProductID={3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName=Thunderbird ReleaseChannel=release SafeMode=0 ServerURL=https://crash-reports.mozilla.com/submit?id={3550f703-e582-4d05-9a08-453d09bdfdc6}&version=68.3.1&buildid=20191215232630 StartupCrash=1 StartupTime=1577126726 Version=68.3.1 Winsock_LSP=Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 \n AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 \n MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 3972523d-2af1-11d1-b655-00805f3642cc \n MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a \n MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale=en-US CrashTime=1577126730 UptimeTS=54.81028 BreakpadReserveAddress=123863040 BreakpadReserveSize=83886080 BlockedDllList= SystemMemoryUsePercentage=15 TotalVirtualMemory=4294836224 AvailableVirtualMemory=3681955840 TotalPageFile=39343480832 AvailablePageFile=33456742400 TotalPhysicalMemory=34243207168 AvailablePhysicalMemory=28861673472 ThreadIdNameMapping=14132:"Gecko_IOThread",7148:"JS Watchdog",1436:"JS Helper",7196:"JS Helper",5196:"JS Helper",292:"JS Helper",5368:"JS Helper",14272:"JS Helper",14108:"JS Helper",13572:"JS Helper",13300:"Link Monitor",3576:"Socket Thread",11320:"Timer",6960:"Cache2 I/O",4316:"Cookie",7936:"StreamTrans #1",13896:"DOM Worker",1144:"IPDL Background",12652:"StreamTrans #6",13996:"StreamTrans #7",11820:"StreamTrans #11",5272:"StreamTrans #19",14252:"GMPThread",14288:"Worker Launcher",6744:"WindowsVsyncThread",13448:"Compositor",11544:"ImgDecoder #1",13548:"ImageIO", MinidumpSha256Hash=7e35a1c1197e251338ea0b3b144873975fbb5fe9d11cf4c4932ce805c1f8e561 StackTraces={"crash_info":{"address":"0xc4","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":0,"modules":[{"base_addr":"0xa20000","code_id":"5DF6D0745c000","debug_file":"thunderbird.pdb","debug_id":"9C86C1E8970317FF4C4C44205044422E1","end_addr":"0xa7c000","filename":"thunderbird.exe","version":"68.3.0.7288"},{"base_addr":"0x51790000","code_id":"5DF6D0B55d000","debug_file":"nssckbi.pdb","debug_id":"DD0B4CB6538626164C4C44205044422E1","end_addr":"0x517ed000","filename":"nssckbi.dll","version":"68.3.0.7288"},{"base_addr":"0x517f0000","code_id":"5DF6D0D170000","debug_file":"freebl3.pdb","debug_id":"E1CFC839F058FF914C4C44205044422E1","end_addr":"0x51860000","filename":"freebl3.dll","version":"68.3.0.7288"},{"base_addr":"0x51860000","code_id":"5DF6D0B035000","debug_file":"softokn3.pdb","debug_id":"FBAF60FF734C579B4C4C44205044422E1","end_addr":"0x51895000","filename":"softokn3.dll","version":"68.3.0.7288"},{"base_addr":"0x518a0000","code_id":"353AA31454000","debug_file":"webauthn.pdb","debug_id":"0B862D5EA2FBCB4448086C5DAFA2BAE41","end_addr":"0x518f4000","filename":"webauthn.dll","version":"10.0.17763.1"},{"base_addr":"0x51900000","code_id":"4BABA6D3d000","debug_file":"credui.pdb","debug_id":"FBFD10A1153812CD7A10BC1311A1DC801","end_addr":"0x5190d000","filename":"credui.dll","version":"10.0.17763.404"},{"base_addr":"0x51910000","code_id":"5DF6D1835776000","debug_file":"xul.pdb","debug_id":"B964DF4D0EE6BE624C4C44205044422E1","end_addr":"0x57086000","filename":"xul.dll","version":"68.3.0.7288"},{"base_addr":"0x57090000","code_id":"5DF6D029c000","debug_file":"lgpllibs.pdb","debug_id":"D3B9DECEAE03E9A24C4C44205044422E1","end_addr":"0x5709c000","filename":"lgpllibs.dll","version":"68.3.0.7288"},{"base_addr":"0x570a0000","code_id":"5DF6D0B09000","debug_file":"prldap60.pdb","debug_id":"E10655B0C66861404C4C44205044422E1","end_addr":"0x570a9000","filename":"prldap60.dll","version":"68.3.0.7288"},{"base_addr":"0x570b0000","code_id":"5DF6D0A322e000","debug_file":"nss3.pdb","debug_id":"2FDE938F783CFCFA4C4C44205044422E1","end_addr":"0x572de000","filename":"nss3.dll","version":"68.3.0.7288"},{"base_addr":"0x572e0000","code_id":"5DF6D05E2c000","debug_file":"ldap60.pdb","debug_id":"5C5F3AE4D8F4D0D54C4C44205044422E1","end_addr":"0x5730c000","filename":"ldap60.dll","version":"68.3.0.7288"},{"base_addr":"0x57310000","code_id":"5B3EFA0C14000","debug_file":"vcruntime140.i386.pdb","debug_id":"F6E4E6F7A2F74045B8636A46DE86B7761","end_addr":"0x57324000","filename":"VCRUNTIME140.dll","version":"14.15.26706.0"},{"base_addr":"0x57330000","code_id":"5B3EFA1870000","debug_file":"msvcp140.i386.pdb","debug_id":"8779276EC0C74FC2A764D023A11167D91","end_addr":"0x573a0000","filename":"msvcp140.dll","version":"14.15.26706.0"},{"base_addr":"0x573a0000","code_id":"5DF6CD2033000","debug_file":"mozglue.pdb","debug_id":"7055E508F3C4D7A94C4C44205044422E1","end_addr":"0x573d3000","filename":"mozglue.dll","version":"68.3.0.7288"},{"base_addr":"0x5b2b0000","code_id":"5DC18CB0b8000","debug_file":"gemmauf32.pdb","debug_id":"89BCD75F17024B758FA89E28E83130D81","end_addr":"0x5b368000","filename":"gemmauf32.dll","version":"1.18.88.0"},{"base_addr":"0x6c8c0000","code_id":"E31E5CD899000","debug_file":"mscms.pdb","debug_id":"39EF6E9DF8E4AEA8B661BB7F296D85281","end_addr":"0x6c959000","filename":"mscms.dll","version":"10.0.17763.1"},{"base_addr":"0x6c9e0000","code_id":"378A7B6D16000","debug_file":"nlaapi.pdb","debug_id":"A21E3217B7319BDADE4375A952C67F791","end_addr":"0x6c9f6000","filename":"nlaapi.dll","version":"10.0.17763.134"},{"base_addr":"0x6ca00000","code_id":"A35E62F716000","debug_file":"pnrpnsp.pdb","debug_id":"0B403AE8552F961C8E54E77F3D7008751","end_addr":"0x6ca16000","filename":"pnrpnsp.dll","version":"10.0.17763.1"},{"base_addr":"0x6ca20000","code_id":"9E68C91111000","debug_file":"NapiNSP.pdb","debug_id":"6E9D7512EC4145340CAE20FC1F21868C1","end_addr":"0x6ca31000","filename":"NapiNSP.dll","version":"10.0.17763.1"},{"base_addr":"0x70990000","code_id":"E041C322c000","debug_file":"ColorAdapterClient.pdb","debug_id":"47416C54188C60A391D9A6BA75BF03671","end_addr":"0x7099c000","filename":"ColorAdapterClient.dll","version":"10.0.17763.1"},{"base_addr":"0x71100000","code_id":"42C4CE1810000","debug_file":"wshbth.pdb","debug_id":"14E58D0D0A2AF6378CCE87F97C08505B1","end_addr":"0x71110000","filename":"wshbth.dll","version":"10.0.17763.1"},{"base_addr":"0x71820000","code_id":"1D0DB37C15f000","debug_file":"dcomp.pdb","debug_id":"EECCC633AFF2945A506ABF49EA5C41481","end_addr":"0x7197f000","filename":"dcomp.dll","version":"10.0.17763.592"},{"base_addr":"0x71bb0000","code_id":"956933E6b000","debug_file":"winrnr.pdb","debug_id":"9873A9E88F0F767E674370DD6EAE53961","end_addr":"0x71bbb000","filename":"winrnr.dll","version":"10.0.17763.1"},{"base_addr":"0x71c20000","code_id":"02FD645E290000","debug_file":"DWrite.pdb","debug_id":"ACF04EE2B06FEE7F1D2629CEFA31DAE71","end_addr":"0x71eb0000","filename":"DWrite.dll","version":"10.0.17763.864"},{"base_addr":"0x72930000","code_id":"99012CFE8000","debug_file":"avrt.pdb","debug_id":"8C40F49C451077980256248B26EA9EAF1","end_addr":"0x72938000","filename":"avrt.dll","version":"10.0.17763.1"},{"base_addr":"0x72a10000","code_id":"49AE7296a4000","debug_file":"dxgi.pdb","debug_id":"A4CE6D209307C5226707FCB85D92ADA71","end_addr":"0x72ab4000","filename":"dxgi.dll","version":"10.0.17763.771"},{"base_addr":"0x730a0000","code_id":"EE8B810D229000","debug_file":"d3d11.pdb","debug_id":"58C8461C47FC8636A4569A39BC955FB51","end_addr":"0x732c9000","filename":"d3d11.dll","version":"10.0.17763.1"},{"base_addr":"0x73370000","code_id":"5DD55E2Ca7000","debug_file":"atcuf32.pdb","debug_id":"F616AF5A46264ECF93C5AFA06B6095DE1","end_add

AdapterVendorID=0x8086 Add-ons=quickFilters%40axelg.com:4.3.1,quickfolders%40curious.be:4.17.4,%7B9c21158b-2c76-4d0a-980a-c51fc9cefaa7%7D:0.22.1,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.3.1,marcoagpinto%40mail.telepac.pt:2.79,localfolder%40philoux.eu:2.0.2,%7BCC3C233D-6668-41bc-AAEB-F3A1D1D594F5%7D:0.10.6,wetransfer%40extensions.thunderbird.net:2.0.0,bdThunderbird%40bitdefender.com:7.0 BIOS_Manufacturer=Hewlett-Packard BuildID=20191215232630 CPUMicrocodeVersion=0x25 EMCheckCompatibility=true FramePoisonBase=0000004041080832 FramePoisonSize=65536 GraphicsCriticalError=|[0][GFX1-]: D3D11 layers disabled due to a prior crash. (t=50.5903) InstallTime=1577126726 MemoryErrorCorrection=None Notes=\nFP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+4 ProductID={3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName=Thunderbird ReleaseChannel=release SafeMode=0 ServerURL=https://crash-reports.mozilla.com/submit?id={3550f703-e582-4d05-9a08-453d09bdfdc6}&version=68.3.1&buildid=20191215232630 StartupCrash=1 StartupTime=1577126726 Version=68.3.1 Winsock_LSP=Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 \n AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 \n MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 3972523d-2af1-11d1-b655-00805f3642cc \n MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a \n MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale=en-US CrashTime=1577126730 UptimeTS=54.81028 BreakpadReserveAddress=123863040 BreakpadReserveSize=83886080 BlockedDllList= SystemMemoryUsePercentage=15 TotalVirtualMemory=4294836224 AvailableVirtualMemory=3681955840 TotalPageFile=39343480832 AvailablePageFile=33456742400 TotalPhysicalMemory=34243207168 AvailablePhysicalMemory=28861673472 ThreadIdNameMapping=14132:"Gecko_IOThread",7148:"JS Watchdog",1436:"JS Helper",7196:"JS Helper",5196:"JS Helper",292:"JS Helper",5368:"JS Helper",14272:"JS Helper",14108:"JS Helper",13572:"JS Helper",13300:"Link Monitor",3576:"Socket Thread",11320:"Timer",6960:"Cache2 I/O",4316:"Cookie",7936:"StreamTrans #1",13896:"DOM Worker",1144:"IPDL Background",12652:"StreamTrans #6",13996:"StreamTrans #7",11820:"StreamTrans #11",5272:"StreamTrans #19",14252:"GMPThread",14288:"Worker Launcher",6744:"WindowsVsyncThread",13448:"Compositor",11544:"ImgDecoder #1",13548:"ImageIO", MinidumpSha256Hash=7e35a1c1197e251338ea0b3b144873975fbb5fe9d11cf4c4932ce805c1f8e561 StackTraces={"crash_info":{"address":"0xc4","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":0,"modules":[{"base_addr":"0xa20000","code_id":"5DF6D0745c000","debug_file":"thunderbird.pdb","debug_id":"9C86C1E8970317FF4C4C44205044422E1","end_addr":"0xa7c000","filename":"thunderbird.exe","version":"68.3.0.7288"},{"base_addr":"0x51790000","code_id":"5DF6D0B55d000","debug_file":"nssckbi.pdb","debug_id":"DD0B4CB6538626164C4C44205044422E1","end_addr":"0x517ed000","filename":"nssckbi.dll","version":"68.3.0.7288"},{"base_addr":"0x517f0000","code_id":"5DF6D0D170000","debug_file":"freebl3.pdb","debug_id":"E1CFC839F058FF914C4C44205044422E1","end_addr":"0x51860000","filename":"freebl3.dll","version":"68.3.0.7288"},{"base_addr":"0x51860000","code_id":"5DF6D0B035000","debug_file":"softokn3.pdb","debug_id":"FBAF60FF734C579B4C4C44205044422E1","end_addr":"0x51895000","filename":"softokn3.dll","version":"68.3.0.7288"},{"base_addr":"0x518a0000","code_id":"353AA31454000","debug_file":"webauthn.pdb","debug_id":"0B862D5EA2FBCB4448086C5DAFA2BAE41","end_addr":"0x518f4000","filename":"webauthn.dll","version":"10.0.17763.1"},{"base_addr":"0x51900000","code_id":"4BABA6D3d000","debug_file":"credui.pdb","debug_id":"FBFD10A1153812CD7A10BC1311A1DC801","end_addr":"0x5190d000","filename":"credui.dll","version":"10.0.17763.404"},{"base_addr":"0x51910000","code_id":"5DF6D1835776000","debug_file":"xul.pdb","debug_id":"B964DF4D0EE6BE624C4C44205044422E1","end_addr":"0x57086000","filename":"xul.dll","version":"68.3.0.7288"},{"base_addr":"0x57090000","code_id":"5DF6D029c000","debug_file":"lgpllibs.pdb","debug_id":"D3B9DECEAE03E9A24C4C44205044422E1","end_addr":"0x5709c000","filename":"lgpllibs.dll","version":"68.3.0.7288"},{"base_addr":"0x570a0000","code_id":"5DF6D0B09000","debug_file":"prldap60.pdb","debug_id":"E10655B0C66861404C4C44205044422E1","end_addr":"0x570a9000","filename":"prldap60.dll","version":"68.3.0.7288"},{"base_addr":"0x570b0000","code_id":"5DF6D0A322e000","debug_file":"nss3.pdb","debug_id":"2FDE938F783CFCFA4C4C44205044422E1","end_addr":"0x572de000","filename":"nss3.dll","version":"68.3.0.7288"},{"base_addr":"0x572e0000","code_id":"5DF6D05E2c000","debug_file":"ldap60.pdb","debug_id":"5C5F3AE4D8F4D0D54C4C44205044422E1","end_addr":"0x5730c000","filename":"ldap60.dll","version":"68.3.0.7288"},{"base_addr":"0x57310000","code_id":"5B3EFA0C14000","debug_file":"vcruntime140.i386.pdb","debug_id":"F6E4E6F7A2F74045B8636A46DE86B7761","end_addr":"0x57324000","filename":"VCRUNTIME140.dll","version":"14.15.26706.0"},{"base_addr":"0x57330000","code_id":"5B3EFA1870000","debug_file":"msvcp140.i386.pdb","debug_id":"8779276EC0C74FC2A764D023A11167D91","end_addr":"0x573a0000","filename":"msvcp140.dll","version":"14.15.26706.0"},{"base_addr":"0x573a0000","code_id":"5DF6CD2033000","debug_file":"mozglue.pdb","debug_id":"7055E508F3C4D7A94C4C44205044422E1","end_addr":"0x573d3000","filename":"mozglue.dll","version":"68.3.0.7288"},{"base_addr":"0x5b2b0000","code_id":"5DC18CB0b8000","debug_file":"gemmauf32.pdb","debug_id":"89BCD75F17024B758FA89E28E83130D81","end_addr":"0x5b368000","filename":"gemmauf32.dll","version":"1.18.88.0"},{"base_addr":"0x6c8c0000","code_id":"E31E5CD899000","debug_file":"mscms.pdb","debug_id":"39EF6E9DF8E4AEA8B661BB7F296D85281","end_addr":"0x6c959000","filename":"mscms.dll","version":"10.0.17763.1"},{"base_addr":"0x6c9e0000","code_id":"378A7B6D16000","debug_file":"nlaapi.pdb","debug_id":"A21E3217B7319BDADE4375A952C67F791","end_addr":"0x6c9f6000","filename":"nlaapi.dll","version":"10.0.17763.134"},{"base_addr":"0x6ca00000","code_id":"A35E62F716000","debug_file":"pnrpnsp.pdb","debug_id":"0B403AE8552F961C8E54E77F3D7008751","end_addr":"0x6ca16000","filename":"pnrpnsp.dll","version":"10.0.17763.1"},{"base_addr":"0x6ca20000","code_id":"9E68C91111000","debug_file":"NapiNSP.pdb","debug_id":"6E9D7512EC4145340CAE20FC1F21868C1","end_addr":"0x6ca31000","filename":"NapiNSP.dll","version":"10.0.17763.1"},{"base_addr":"0x70990000","code_id":"E041C322c000","debug_file":"ColorAdapterClient.pdb","debug_id":"47416C54188C60A391D9A6BA75BF03671","end_addr":"0x7099c000","filename":"ColorAdapterClient.dll","version":"10.0.17763.1"},{"base_addr":"0x71100000","code_id":"42C4CE1810000","debug_file":"wshbth.pdb","debug_id":"14E58D0D0A2AF6378CCE87F97C08505B1","end_addr":"0x71110000","filename":"wshbth.dll","version":"10.0.17763.1"},{"base_addr":"0x71820000","code_id":"1D0DB37C15f000","debug_file":"dcomp.pdb","debug_id":"EECCC633AFF2945A506ABF49EA5C41481","end_addr":"0x7197f000","filename":"dcomp.dll","version":"10.0.17763.592"},{"base_addr":"0x71bb0000","code_id":"956933E6b000","debug_file":"winrnr.pdb","debug_id":"9873A9E88F0F767E674370DD6EAE53961","end_addr":"0x71bbb000","filename":"winrnr.dll","version":"10.0.17763.1"},{"base_addr":"0x71c20000","code_id":"02FD645E290000","debug_file":"DWrite.pdb","debug_id":"ACF04EE2B06FEE7F1D2629CEFA31DAE71","end_addr":"0x71eb0000","filename":"DWrite.dll","version":"10.0.17763.864"},{"base_addr":"0x7293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All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Please post your crash IDs https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

We are looking for updated information.

When using newer versions, do you see a problem if you enable the features of Bitdefender which caused your problems? Please create a new topic https://support.mozilla.org/en-US/questions/new/thunderbird/form and put Bitdefender in the title. Thanks