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I am having problems with my Bookmarks page on Firefox and I can't find any way to get help on your website.

  • 7 replies
  • 1 has this problem
  • 14 views
  • Last reply by Chazman

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My Bookmarks page jumps all over the place and I can't control it with my mouse. It seems to have a mind of it's own.

Chosen solution

Chazman said

~/Library/Application Support/Firefox/Profiles

Note; That is a folder, not a file.

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All Replies (7)

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https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.

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Using a Mac, I did a search, but cannot find this file.

  • ~/Library/Application Support/Firefox/Profiles
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Never used a Mac, but this works on Windows and Linux; should be similar on MacOSX.

See this to learn how to open the Troubleshooting Information page in Firefox - about:support . https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

Then look to Profile Folder and use the Open Folder button.

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Chosen Solution

Chazman said

~/Library/Application Support/Firefox/Profiles

Note; That is a folder, not a file.

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After stumbling around for a while I was able to resolve my problem by doing a refresh of Firefox. Thanks to all who took the time to reply and help me get this straightened out.

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

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Done. Thanks again.