Bypassing the master password which doesn't exist.
I have a problem with popping the Gmail into Thunderbird. During updating or setup the system ask for a master password. I tried to delete this password but it doesn't exist. Help!!
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0
If you can open TB, there is a method for resetting the master password:
Otherwise, close TB, open the profile folder, located at
(enable Hidden items on the View tab in File Explorer).
and delete or rename key4.db, cert9.db and logins.json.
You will have to re-enter account passwords if they were stored in the password manager.
Thanks for your help so far. However, when I entered the "chrome://ppki/content/resetpassword.xul" in the Error Console I didn't find an "Evaluate" button, with the updated version of Thunderbird.
Yes, I forgot that current versions of TB don't have an Evaluate button. But the method of deleting or renaming the 3 files should work: