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Bypassing the master password which doesn't exist.

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I have a problem with popping the Gmail into Thunderbird. During updating or setup the system ask for a master password. I tried to delete this password but it doesn't exist. Help!!

I have a problem with popping the Gmail into Thunderbird. During updating or setup the system ask for a master password. I tried to delete this password but it doesn't exist. Help!!
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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sfhowes
  • Top 10 Contributor
1812 solutions 8921 answers

If you can open TB, there is a method for resetting the master password:

http://kb.mozillazine.org/Master_password#Resetting_the_master_password

Otherwise, close TB, open the profile folder, located at

C:\Users\username\AppData\Roaming\Thunderbird\Profiles\8characterstring.default

(enable Hidden items on the View tab in File Explorer).

and delete or rename key4.db, cert9.db and logins.json.

You will have to re-enter account passwords if they were stored in the password manager.

If you can open TB, there is a method for resetting the master password: http://kb.mozillazine.org/Master_password#Resetting_the_master_password Otherwise, close TB, open the profile folder, located at C:\Users\''username''\AppData\Roaming\Thunderbird\Profiles\''8characterstring''.default (enable Hidden items on the View tab in File Explorer). and delete or rename key4.db, cert9.db and logins.json. You will have to re-enter account passwords if they were stored in the password manager.
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Question owner

Thanks for your help so far. However, when I entered the "chrome://ppki/content/resetpassword.xul" in the Error Console I didn't find an "Evaluate" button, with the updated version of Thunderbird.

Thanks for your help so far. However, when I entered the "chrome://ppki/content/resetpassword.xul" in the Error Console I didn't find an "Evaluate" button, with the updated version of Thunderbird.
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sfhowes
  • Top 10 Contributor
1812 solutions 8921 answers

Yes, I forgot that current versions of TB don't have an Evaluate button. But the method of deleting or renaming the 3 files should work:

https://support.mozilla.org/en-US/questions/1245204

Yes, I forgot that current versions of TB don't have an Evaluate button. But the method of deleting or renaming the 3 files should work: https://support.mozilla.org/en-US/questions/1245204
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