Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird looses email account setups

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by Matt

2ndguns
2ndguns
more options

we download thunderbird setup the different accounts, everything works fine, we close thunderbird all the working accounts no longer exist, =repeated this six time same results what is the solutions running Max OS Mohave

we download thunderbird setup the different accounts, everything works fine, we close thunderbird all the working accounts no longer exist, =repeated this six time same results what is the solutions running Max OS Mohave

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I have to wonder if your issue is described here. https://bugzilla.mozilla.org/show_bug.cgi?id=1597134#c11

2ndguns
2ndguns Question owner
more options

no this response ius not related to our situation thank you just the same

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Why is it not related? Both you apple, both have to recreate accounts after every start. Both more than capable of not getting the install right as described in the link. The only two people I have sen that fall into this exacts grouping.

Did you actually check you are not starting Thunderbird from a shortcut?