X
Tap here to go to the mobile version of the site.
Scheduled maintenance: Thursday, April 2, between 3pm and 5pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

Support Forum

having a problem trying to load Firefox - problem just started

Posted

When I click to open Firefox, nothing happens. Have tried to uninstall an re-install and, again, nothing happens. Problem just started.

When I click to open Firefox, nothing happens. Have tried to uninstall an re-install and, again, nothing happens. Problem just started.
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362

More Information

Eve
  • Top 25 Contributor
  • Administrator
59 solutions 382 answers

try following the instructions here under "No error message"

https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions

You'll likely have to uninstall and reinstall firefox

try following the instructions here under "No error message" https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions You'll likely have to uninstall and reinstall firefox
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.