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having problems with web mail login for GoDaddy

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When I try to log in to GoDaddy web mail at email.secureserver.net ; I get an error message every time. If I switch Firefox to Safe mode there is no problem. According to help info this implies there is one of three issues: themes, add-ons, or hardware accelerators. 1) Themes - I use the default 2) Accelerators - turn off makes no difference. 3) Add-ons - have removed all of them and still have the problem Now what?

When I try to log in to GoDaddy web mail at email.secureserver.net ; I get an error message every time. If I switch Firefox to Safe mode there is no problem. According to help info this implies there is one of three issues: themes, add-ons, or hardware accelerators. 1) Themes - I use the default 2) Accelerators - turn off makes no difference. 3) Add-ons - have removed all of them and still have the problem Now what?

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Hi info1002, Some config entry changes don't take effect until you restart Firefox. Extensions like Privacy Settings make changes like that.

Try disabling Privacy Settings and restart Firefox.