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Thunderbird radomly stops downloading new emails until I restart it.

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I have four email accounts on Thunderbird. All will download new emails at startup, but two of them will randomly stop downloading until I restart TB. Any ideas?

I have four email accounts on Thunderbird. All will download new emails at startup, but two of them will randomly stop downloading until I restart TB. Any ideas?
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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

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sfhowes
  • Top 10 Contributor
1809 solutions 8912 answers

Are these POP or IMAP accounts? When you say some accounts stop downloading, have you checked the account via webmail and found new mail that isn't arriving through TB?

Are these POP or IMAP accounts? When you say some accounts stop downloading, have you checked the account via webmail and found new mail that isn't arriving through TB?
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Question owner

They are POP accounts. Yes, the webmail is downloading all the emails.

They are POP accounts. Yes, the webmail is downloading all the emails.
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AgnesRM
  • Top 25 Contributor
25 solutions 194 answers

Hi I am not sure this will help but there seem to be several people reporting similar issues. This one is recent: https://support.mozilla.org/en-US/questions/1273921

Hi I am not sure this will help but there seem to be several people reporting similar issues. This one is recent: https://support.mozilla.org/en-US/questions/1273921
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sfhowes
  • Top 10 Contributor
1809 solutions 8912 answers

The bug is when Local Folders is the default account and prevents downloading at startup, which is the opposite of this problem. What is the time between polling of the POP server? If it's too short, the server may reject downloads after the one that succeeds at startup.

The bug is when Local Folders is the default account and prevents downloading at startup, which is the opposite of this problem. What is the time between polling of the POP server? If it's too short, the server may reject downloads after the one that succeeds at startup.
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