Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tab crashes randomly on Facebook

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

twistedangel2892
twistedangel2892
more options

I've had issues where I will click on a link in my FB feed, and out of nowhere, the tab crashes. The issue seems to not be tied to the link itself; if I track down the same link in my feed, I can click it again and it loads with no problems. Furthermore, the issue has occurred on both my laptop and my desktop. I've also encountered it on two different Wi-Fi networks. I think there is something wrong with the Firefox browser itself. I am using the current version.

I've had issues where I will click on a link in my FB feed, and out of nowhere, the tab crashes. The issue seems to not be tied to the link itself; if I track down the same link in my feed, I can click it again and it loads with no problems. Furthermore, the issue has occurred on both my laptop and my desktop. I've also encountered it on two different Wi-Fi networks. I think there is something wrong with the Firefox browser itself. I am using the current version.

All Replies (1)

FredMcD
FredMcD
more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}