Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Malware - virus type ads jumping in ahead of bookmarked Web pages.

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by Paul

Mike
Mike
more options

S5 Android: Despite many attempts at manual-advised solutions: safe mode, removing suspect apps, getting AVG, removing Chome and Internet, installing Firefox, etc.

This morning, they are back !

Is my only option the Factory reboot?

S5 Android: Despite many attempts at manual-advised solutions: safe mode, removing suspect apps, getting AVG, removing Chome and Internet, installing Firefox, etc. This morning, they are back ! Is my only option the Factory reboot?

Chosen solution

Hi Mike

Sorry to hear that. If this happens again, may be worthwhile having a look at the pages briwesed beforehand as they may help establish where this came from.

Read this answer in context 👍 0

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I am sorry to heaf thag and hopefully a factory reboot can be avoided.

Assuming you are viewing this for on a desktop or laptop PC, would it be possible to attach a screenshot of your Android device showing these ads to a reply?

I think this will better help us to see what you are seeing and hopefully find a solution for you.

Mike
Mike Question owner
more options

Thanks, but it got to me again, so i did the reboot.

Long way back, but...

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Hi Mike

Sorry to hear that. If this happens again, may be worthwhile having a look at the pages briwesed beforehand as they may help establish where this came from.