X
Tap here to go to the mobile version of the site.

Support Forum

Link to xlsx file not triggering open/save dialogue and displays as garbage

Posted

Have a link to an xslx file that, when you click on it in Firefox, instead of giving option to open or save, displays page of garbage characters. The link works find in Chrome, IE, Safari, Edge. Excel doesn't appear under Options/Applications and there doesn't seem to be any way to add it. Seeing old posts exactly describing symptoms on earlier versions of Firefox and have tried deleting handlers.json and restarting Firefox to no avail.

Running Windows 10 Firefox 67.0 Office365

Any suggestions?

Have a link to an xslx file that, when you click on it in Firefox, instead of giving option to open or save, displays page of garbage characters. The link works find in Chrome, IE, Safari, Edge. Excel doesn't appear under Options/Applications and there doesn't seem to be any way to add it. Seeing old posts exactly describing symptoms on earlier versions of Firefox and have tried deleting handlers.json and restarting Firefox to no avail. Running Windows 10 Firefox 67.0 Office365 Any suggestions?
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.97 Safari/537.36

More Information

TyDraniu
  • Top 25 Contributor
339 solutions 1907 answers

This is a server issue. Server sends this file as plain text instead of providing the correct MIME type.

This is a server issue. Server sends this file as plain text instead of providing the correct MIME type.
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17587 solutions 159102 answers

In such a case you can right-click the link and use "Save Link As" to save the file instead of left-clicking the link.

You can check the HTTP response headers in the Network Monitor to see what content type is send.

In such a case you can right-click the link and use "Save Link As" to save the file instead of left-clicking the link. You can check the HTTP response headers in the Network Monitor to see what content type is send. *"3-bar" menu button or Tools -> Web Developer *https://developer.mozilla.org/en-US/Tools/Network_Monitor
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.