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Thunderbird 68.2.1 Win7 selecting multiple contiguous emails BROKEN for me

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Before 68.2.1 it was always possible to pick multiple contiguous emails by holding down Shift for the second pick.

Before 68.2.1 it was always possible to pick multiple contiguous emails by holding down Shift for the second pick.

Chosen solution

On Nov 8th I upgraded from v68.2.1 to 68.2.2 and the problem went away.

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

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sfhowes
  • Top 10 Contributor
1678 solutions 8156 answers

Helpful Reply

Does the problem remain in safe mode (hold Shift when you launch TB)?

Does the problem remain in [http://kb.mozillazine.org/Safe_mode safe mode] (hold Shift when you launch TB)?
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Question owner

Helpful that your tried, thanks. But the shift-launch didn't solve it.

Helpful that your tried, thanks. But the shift-launch didn't solve it.
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sfhowes
  • Top 10 Contributor
1678 solutions 8156 answers

If you select a message, then Ctrl+A, are all the messages selected? If you select a message, then hold Shift and use the up/down arrow keys, can you select multiple messages?

If you select a message, then Ctrl+A, are all the messages selected? If you select a message, then hold Shift and use the up/down arrow keys, can you select multiple messages?
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Question owner

Yes to CTRL-A but no to shift-scroll, it just scrolls to the next message. This isn't really important, a first-world whine, but I do miss the old function.

Yes to CTRL-A but no to shift-scroll, it just scrolls to the next message. This isn't really important, a first-world whine, but I do miss the old function.
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sfhowes
  • Top 10 Contributor
1678 solutions 8156 answers

Helpful Reply

I think there must be something wrong with your input devices, keyboard, mouse or touchpad, as this function is present in every version I've used, and there have been no similar reports (and there would have been several).

If you want to try it in a clean profile, create a new one with Profile Manager, add an account, and see what happens with selections. To start PM, close TB, Windowskey+R, type thunderbird.exe -p Your current profile is unaffected, and can be started as before from PM.

I think there must be something wrong with your input devices, keyboard, mouse or touchpad, as this function is present in every version I've used, and there have been no similar reports (and there would have been several). If you want to try it in a clean profile, create a new one with Profile Manager, add an account, and see what happens with selections. To start PM, close TB, Windowskey+R, type thunderbird.exe -p Your current profile is unaffected, and can be started as before from PM.
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Question owner

Thanks, I'll try this when I have more focus in case something goes wrong.

Thanks, I'll try this when I have more focus in case something goes wrong.
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Chosen Solution

On Nov 8th I upgraded from v68.2.1 to 68.2.2 and the problem went away.

On Nov 8th I upgraded from v68.2.1 to 68.2.2 and the problem went away.
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